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Results & Evidence

What we have measured — and what we have not.

Every figure on this website carries its source, its year, and an honest description of what kind of evidence it is. This page explains that system and shows everything we currently publish.

How we label evidence

Different kinds of evidence support different kinds of claims. Mixing them up is the most common way organizations overstate their impact, so we keep them separate and say which is which.

Public data

Published external data. We name the source and the year.

Internal assessment

Measured by BTATL using our own instruments. Labeled as internal, because it has not been independently validated.

Self-reported

Participants reporting about themselves. Genuinely useful — confidence drives whether someone attempts a task — but not a measure of competence.

Validated outcome

Independently verified. We currently publish none, and will not label anything this way until it is true.

City of South Fulton Pilot, 2026

Everything we measured, including what did not move

3.34 → 4.21/5

average self-reported confidence across seven assessed skills

Evidence type: Self-reported

Participants rated their own confidence before and after the program. This is a self-report measure, not an objective test of competence.

Source: City of South Fulton pilot internal assessments, 2026

4.95/5

participant program rating

Evidence type: Self-reported

Participant satisfaction rating from the final survey.

Source: City of South Fulton pilot final survey, 2026

100%

of 20 final-survey respondents said they would recommend the program

Evidence type: Self-reported

Based on 20 final-survey respondents. Respondents are those who completed the final survey, not necessarily every participant.

Source: City of South Fulton pilot final survey, 2026

11.95 → 11.95/12

objective knowledge score, unchanged before and after

Evidence type: Objective measure

The knowledge score did not increase. It began near the maximum, which is consistent with a ceiling effect: the instrument had little room to detect improvement. No knowledge gain is claimed.

Source: City of South Fulton pilot internal assessments, 2026

2 cohorts

delivered with the City of South Fulton Parks & Recreation Department

Evidence type: Program delivery

Source: Bridging Technologies ATL program records, 2026

Source note: City of South Fulton pilot internal assessments and final survey, 2026. Instruments were internal and not externally validated. The pilot had no control group, so no causal claim is made.

Read the full case study

What participants experienced

Summaries of feedback from participants who gave permission for it to be shared. These are BTATL's summaries of what people told us, not direct quotations.

Yvonne J.South Fulton TTWC Participant

Described the program as transforming technology from something overwhelming into something she could use with greater confidence, independence, and connection.

Sharon J.South Fulton TTWC Participant

Highlighted the program's organization, easy-to-follow instruction, weekly support, and commitment to helping the community become more proficient and safer with technology.

Belinda B.Community Technology Class Participant

Emphasized the respectful and welcoming learning environment and how the program helped participants feel valued, capable, and more comfortable using technology.

What we are working to measure next

Naming the gaps is part of the evidence. These are the things we currently cannot show, and what it would take to change that.

  • Knowledge gain. The South Fulton knowledge instrument started at 11.95 out of 12 and had no room to detect improvement. A calibrated assessment is the priority for the next cycle.
  • Durability. We have no follow-up measurement showing whether confidence holds three or six months later. It needs a scheduled follow-up built into the program.
  • Attribution. Without a comparison group, improvement cannot be attributed to the program alone.
  • 180Angles Intelligence outcomes. No pilot outcome data exists to publish. Any that emerges belongs to the institution and would be cited only with written approval.
  • PARLEN validation. PARLEN is in development, and it is an evolution of the Digital Confidence Index rather than the same instrument renamed. Validation and governance milestones come before any stronger language about it. The South Fulton figures on this page were produced by the Digital Confidence Index and stay described that way.

Ask us for the detail.

If you are evaluating BTATL and need the underlying methodology, the instruments, or a straight answer about something we have not measured, ask. We would rather tell you now.