Phone and device help
Making text bigger, fixing the sound, finding a setting that moved.
The AI Assistance Platform of Bridging Technologies ATL
Patient, plain-language help when technology gets confusing.
AvailableAsk Chet is a senior-friendly AI assistant designed to guide people through everyday technology questions, online safety, services, and digital life—one understandable step at a time.
What it is like to use
Big text, short answers, one step at a time, and an obvious way to start over. Below is an illustration of that design.
Example of the interface — not a live assistant
You asked The words on my phone are too small to read.
Ask Chet
Let's make them bigger. This takes about a minute.
- Open Settings — the gray gear icon.
- Tap Display.
- Find Text Size and drag the slider to the right.
Tell me when you are there and we will keep going.
What people ask about
Safety and scams
Whether a message looks legitimate, and what to do about it.
Healthcare and benefits
Navigating a portal, joining a video appointment, finding information.
City services
Using online services, forms, and local information.
Transportation
Maps, schedules, and ride services.
Emergency preparedness
Alerts, contacts, and being ready before something happens.
Civic participation
Finding official information and taking part.
Learning reinforcement
Going back over something from a class, in your own time.
It adds patience, not replacement
The value of Ask Chet is availability without impatience. It never sighs, never takes the phone out of your hands, and never makes you feel foolish for asking the same thing twice.
What it does not do is take the place of a person who knows you. Classes, family, and professionals stay exactly where they were — Ask Chet fills the gap between them.
Institutional configuration and pilots
Cities, healthcare organizations, and community partners can explore a configured pilot for a defined population. Scope, boundaries, and what will be measured are agreed in writing before anything begins — and we will say plainly if a pilot would not answer the question you actually have.
Questions people ask
No, and it is not meant to. It is there for the questions that come up when nobody is around — at ten at night, or three weeks after a class. For anything serious, a person is still the right answer, and Ask Chet will tell you so.
AI assistants can be wrong, including this one. That is exactly why Ask Chet is limited to general educational guidance and will not advise you on medical, legal, financial, emergency or law-enforcement matters. If an answer does not match what you are seeing, trust what you are seeing and ask a person.
Never enter passwords, full account numbers, Social Security numbers or medical details. No legitimate assistant needs those, and it is a good habit to carry everywhere online.
Yes — institutional configuration and pilot pathways are available and are scoped in writing before anything starts. Tell us the population and what you would need to see, and we will be straight about whether a pilot would answer it.
See whether it fits your community.
Whether you are curious for yourself or considering a pilot for a population you serve, start with a conversation.